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Location: Pagosa Springs, Colorado
Position Type: Full-Time (32–40 hours per week)
Pay Range: $18.00 – $20.00 per hour DOE (Depending on Experience)
Do you love animals and want to make a meaningful difference in your community?
The Humane Society of Pagosa Springs is seeking a highly organized, detail-oriented Administrative Assistant to support the daily operations of our animal shelter and thrift store. This position plays a vital role in helping us maintain strong relationships with donors, supporters, volunteers, and community members while ensuring critical administrative, financial, and operational functions run smoothly.
Our mission is to provide a safe haven for animals in need, promote adoptions, humanely reduce pet overpopulation through spay and neuter programs, support lifelong pet ownership, and educate the community.
If you enjoy working with people, staying organized, solving problems, and supporting a mission-driven organization, we would love to hear from you.
Position Summary
The Administrative Assistant serves as a key member of the HSPS team, providing administrative, donor relations, bookkeeping support, and organizational assistance. This position is responsible for processing donations, managing donor communications, assisting with accounts receivable and payable, maintaining organizational records, supporting volunteer administration, and helping ensure the successful operations of both the shelter and thrift store.
The ideal candidate is dependable, detail-oriented, accurate, flexible, and capable of managing multiple priorities in a fast-paced environment. This individual must be committed to providing exceptional customer service while maintaining professionalism, confidentiality, and a positive attitude.
Donor Relations & Administrative Support
- Answer phones and respond promptly to calls, emails, and inquiries.
- Provide exceptional customer service to donors, supporters, volunteers, and community members.
- Pick up, open, and distribute incoming mail.
- Process and record donations in EveryAction and other organizational databases.
- Reconcile donations from all revenue sources and ensure accurate tracking and reporting.
- Generate and send donor acknowledgments, thank-you letters, receipts, and other communications.
- Ensure timely follow-up and communication with donors and stakeholders.
- Assist management and Board members with administrative projects and activities as requested.
- Maintain organized electronic and paper filing systems.
Financial & Bookkeeping Support
- Work closely with the Bookkeeper to process accounts receivable and accounts payable.
- Create and prepare bank deposits.
- Assist with financial recordkeeping and reconciliation activities.
- Support accurate data entry and reporting across organizational systems.
- Maintain confidentiality of financial and donor information.
Operations Support
- Assist shelter and thrift store managers with supply ordering and inventory tracking.
- Support managers with personnel documentation and payroll-related paperwork.
- Track and enter organizational results and program data into various reporting and grant management systems.
- Provide administrative support to the Volunteer & Foster Coordinator.
- Provide administrative support for fundraising initiatives, special projects, and organizational programs.
Marketing & Events Support
- Assist with marketing communications, including donor emails and organizational updates.
- Support fundraising events and donor engagement activities.
- Help ensure donors, volunteers, and community supporters feel valued and appreciated.
- Assist with special events and outreach activities as needed.
Qualifications
- Previous customer service administrative assistant, office management, or nonprofit experience.
- Experience with donor databases, CRM systems, or fundraising software.
- Business writing experience.
- Experience with processing account payable and receivables in QuickBooks or similar accounting software strongly preferred.
- Experience working in a nonprofit, animal welfare, or mission-driven organization.
Are you looking for a rewarding, meaningful job? Do you want to go home tired knowing you cared for and advocated for abandoned animals who cannot speak or care for themselves?The Humane Society of Pagosa Springs is seeking a dedicated, compassionate, and highly dependable Animal Care Specialist II to join our team. This position plays a critical role in helping homeless pets find loving homes while providing exceptional daily care, enrichment, medical support, and compassionate customer service to both animals and people.
The ideal candidate is hardworking, dependable, team-oriented, and passionate about animal welfare and quality care for shelter pets. Above-average dependability, professionalism, and attendance are essential, as the animals in our care rely on us every single day.
Job Responsibilities
- Help increase adoptions by assisting potential adopters, conducting meet-and-greets, counseling adopters, and helping create successful matches between pets and families.
- Assist with animal intake exams, health observations, behavior monitoring, and documentation.
- Carefully administer medications and support treatment plans under shelter protocols and veterinary direction.
- Provide daily care for shelter animals, including feeding, cleaning, exercising, and enrichment activities.
- Conduct important enrichment and training programs to help ensure all dogs and cats in our care receive current,proven, stress-reducing enrichment and behavioral support on a daily basis.
- Monitor animal health and behavior and promptly report concerns to supervisors.• Maintain cleanliness and organization of kennels, cat rooms, play yards, and animal housing areas.
- Safely and effectively handle dogs and cats during daily care, enrichment, intake, and emergency situations.
- Provide the highest levels of customer service and represent the Humane Society of Pagosa Springs in a professional, informed, and positive manner at all times.
- Support the promotion and marketing of adoptable animals.
- Work collaboratively with staff and volunteers to ensure high standards of animal care and shelter operations.
- Assist in mentoring or supporting newer staff members as needed.
- Perform physically demanding work, including standing, bending, cleaning, and lifting up to 50 lbs.
Preferred Qualifications
- Experience handling dogs and cats in a shelter, veterinary, kennel, daycare, or related setting preferred.
- Strong customer service and communication skills.
- Ability to remain calm and compassionate in a fast-paced environment.
- Demonstrated dependability, accountability, and strong work ethic.
- Reliability and consistent attendance are critical to the success of the team and the well-being of the animals.
- Professional dog training certifications, medical experience, or prior shelter experience may qualify for higher starting pay.
Additional Requirements
- Reliable transportation and a good driving record are required.
- Ability to work weekends and holidays as needed.
- Above-average dependability and attendance are essential, as the animals in our care rely on us every singleday.Benefits• Employee discounts on pet-related items and at our thrift store• Paid sick time• Paid time off• Opportunities for training and career growth within animal welfare
Equal Employment Opportunity
The Humane Society of Pagosa Springs is an Equal Opportunity Employer and complies with all applicable federal and Colorado employment laws. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.If you are passionate about helping homeless pets and want to make a meaningful difference in the lives of animals in our community, we encourage you to apply.
We are currently looking for a volunteer who may be interested in helping with grant research and grant writing. This role would involve identifying potential funding opportunities and assisting with drafting or assembling grant applications to support our shelter operations and programs.
If you have experience in grant writing, research, fundraising, or strong writing skills, and would enjoy contributing in this way, we would love to hear from you. This role can take up to 25 hours a month.
Please contact Elizabeth at 970-264-5549 if you’re interested or would like more information.
Job Title: In-House Bookkeeper
Hours: 24 hours per week
Compensation: $25.00 per hour
Location: In-house / on-site at 279 Pagosa Street
Position Overview
The Humane Society of Pagosa Springs is seeking a detail-oriented and reliable in-house Bookkeeper to support the organization’s day-to-day financial operations. This role is responsible for maintaining accurate financial records, ensuring sound accounting practices, and supporting the financial health of a mission-driven nonprofit organization.
Key Responsibilities
- Maintain and manage financial records using QuickBooks Online
- Process accounts payable and accounts receivable
- Reconcile bank accounts, credit cards, and other financial statements
- Ensure proper coding and documentation of expenses and revenues
- Support payroll coordination and related reporting
- Assist with preparation for audits, grant reporting, and year-end close
- Maintain organized and compliant financial files and records
- Work collaboratively with management to ensure financial accuracy and transparency
Qualifications
- Proven proficiency with QuickBooks Online (required)
- QB payroll processing a plus
- Solid understanding of general accounting principles and best practices
- 3 years prior bookkeeping or accounting experience
- Nonprofit accounting experience strongly preferred
- Comfortable working with multiple software platforms, including CRM systems and cloud-based tools
- Strong attention to detail, organization, and accuracy
- Ability to work independently and manage deadlines in a dynamic environment
Preferred Attributes
- Experience working in a nonprofit or mission-driven organization
- Strong communication skills and professionalism
- Commitment to confidentiality and ethical financial practices
How to Apply
Interested candidates should submit a resume and brief cover letter outlining relevant experience and interest in working with the Humane Society of Pagosa Springs. Applications can be submitted through through the Employment Application.
Do you thrive in fast-paced, mission-driven environments? Are you a natural leader with a passion for animal welfare and a heart for community engagement? The Humane Society of Pagosa Springs (HSPS) is seeking an experienced, compassionate, and energetic Shelter Manager to lead our animal shelter operations and make a lasting impact on the lives of animals and the people who love them.
This is not your average desk job—it’s a dynamic, hands-on leadership opportunity to manage a dedicated team, ensure the highest standard of care for our animals, and innovate strategies that increase adoptions, reduce length of stay, and grow our foster program. If you’re ready to lead with purpose we want to hear from you.
Key Responsibilities
- Oversee all daily shelter operations, including staff supervision, scheduling, and ongoing training and development.
- Drive measurable outcomes for animal welfare, focusing on reducing length of stay and increasing visibility, adoptions, and foster placements.
- Create and implement forward-thinking strategies and policies to improve animal care and shelter efficiency.
- Champion a culture of compassion, professionalism, and positivity among staff, volunteers, and community partners.
- Ensure top-tier care for all animals, including feeding, enrichment, grooming, and coordination of medical care with veterinary partners.
- Lead adoption efforts, screening processes, and adopter engagement to ensure great matches and successful placements.
- Maintain precise records for animal intake, medical treatment, and outcome data to support shelter transparency and reporting.
- Coordinate transfers with partner rescues and play an active role in lifesaving collaboration.
- Spearhead outreach events and partnerships to promote responsible pet ownership and increase community support for our mission.
- Act as a key representative of HSPS to the public, donors, and community stakeholders.
What We’re Looking For
- Minimum of 3 years of management experience in a fast-paced, team-oriented environment, ideally with 10+ staff.
- A desire for learning – Individuals with strong management experience but no shelter management will be expected to immerse themselves in learning the most current and comprehensive animal welfare strategies, tools and resources.
- Proven ability to lead, multitask, and manage multiple priorities with calm, confidence, and clarity.
- Experience working with animals in a shelter, veterinary, or rescue setting strongly preferred.
- Strong working knowledge of animal behavior, health, and care standards for cats and dogs.
- Confidence in representing the organization publicly, including strong interpersonal and communication skills.
- Tech-savvy and comfortable using shelter software, social media platforms, spreadsheets, and scheduling systems.
- Willingness to work flexible hours, including weekends and occasional emergencies.
- Experience with or enthusiasm for community outreach, donor engagement, and volunteer coordination is a plus.
Relocation assistance is available for candidates with a minimum of 3 years Animal Welfare Management Experience.
Job Type: Full-time
Pay: $55,000.00 – $65,000.00 per year
Benefits:
- Employee discount
- Paid time off
- Relocation assistance
Application Question(s):
- Have you managed a staff of 10 or more people in a fast paced environment?
Experience:
Animal welfare: 3 years (Preferred)
Management: 3 years (Required)
Turn your skills in fundraising, storytelling, and event leadership into real, lifesaving impact for animals in Archuleta County.
The Humane Society of Pagosa Springs is seeking a Fundraising & Events Manager to play a key role in advancing our mission through donor engagement, fundraising events, and community outreach.
This position helps lead fundraising and community events, develops direct mail appeals and other marketing efforts, participates in media outreach including radio interviews, and coordinates the work of marketing staff, social media specialists, volunteers, and vendors. The role requires strong organizational skills and the ability to manage multiple projects, people, and timelines at the same time.
Ideal candidates are:
- Strong writers and storytellers who can communicate impact clearly
- Comfortable building relationships and speaking directly with donors
- Highly organized and able to multitask across events, activities, and people
- Experience putting on high level fundraisers
- Comfortable using contact management systems, donor databases, Excel, and learning new software platforms
- Flexible and available for varying schedules, including evenings and weekends during event season
Salary range: $55,000 – $60,000 per year, depending on experience
Bonus: Additional 25% performance-based bonus tied to performance
Work schedule: Hybrid, requires flexible hours/days during event season
How to Apply:
To apply, email a resume and cover letter, indicating why you are interested in working for the Humane Society of Pagosa Springs and relevant experience to hsjobs@pagosahumane.org.
Join us in making a meaningful difference for animals and the people who care about them.
Email hsjobs@pagosahumane.org.
Join our team and help support our mission to provide a safe haven for animals in need, promote adoptions, humanely reduce pet overpopulation through spay/neuter programs, support lifelong pet ownership, and to educate the community.
The Humane Society of Pagosa Springs Thrift Store is looking for a donation receiving team member to help cover our new uptown donation drop off center and work shifts at the downtown location. Hours and pay will be flexible according to what responsibilities and experience candidates bring.
This can be a fast pace job with a lot of movement throughout the day. It requires repeatedly lifting heavy boxes and furniture. The ideal candidates will also assist with furniture pickups and drive a box truck.
Responsibilities:
- Greet and assist customers in a friendly and professional manner
- Provide excellent customer service by answering questions and resolving issues
- Maintain a clean and organized store environment
- Stock shelves and ensure products are properly displayed
- Process customer incoming donations accurately and efficiently
- Schedule and pick-up large furniture from donor’s houses as needed
- Assist with receiving and unpacking donations
- Ability to repeatedly lift 50+ lbs and move heavy furniture
- Follow all company policies and procedures
Requirements:
- Clean Driving record for a minimum of 5 years.
- Strong Customer Service Skills
- Excellent job attendance history.
Job Types: Full-time, Part-time
Pay: $16.00 – $17.50 per hour
Join our team and help support our mission to provide a safe haven for animals in need, promote adoptions, humanely reduce pet overpopulation through spay/neuter programs, support lifelong pet ownership, and to educate the community.
Job Summary: As a Thrift Store Associate you will be trained in many different aspects of the Thrift Store’s daily processes. This role is crucial in ensuring a positive experience for donors and customers, which in turn supports our mission of helping animals in need.
About Us: Do you love animals? Would you like to play an important role in helping the Humane Society of Pagosa Springs rescue and care for homeless animals and support the important programs that assist our pets in the community? Join our mission-driven team dedicated to providing a safe haven for animals in need, promoting adoptions, humanely reducing pet overpopulation, supporting lifelong pet ownership, and educating the community.
Key Responsibilities:
- Operate the cash register checking out customers.
- Greet donors as they arrive to donate items or shop the store.
- Provide information about store items, donations, and HSPS and our Mission.
- Assist donors in unloading items from their vehicles.
- Discuss the history and quality of donated items with donors.
- Organize and clean the store.
- Help sort donated items and move them through the process up to the pricing stage.
- Assist with furniture and other off-site pickups for large donations.
- Cross train with other store tasks when needed.
Skills and Qualifications:
- Excellent customer service skills.
- Be a proud HSPS ambassador.
- Communicate positively and effectively with donors, teammates, and customers.
- Work on your feet for extended periods.
- Lift and move heavy objects regularly.
- Strong organizational skills and attention to detail.
- A positive attitude and a willingness to help wherever needed.
- Compassion for animals and a commitment to our mission.
- CO Driver License and experience driving a small box truck a plus!
Perks of the Position:
- Be part of a passionate team dedicated to making a difference in the lives of animals and their people.
- Opportunity to engage with the community and make meaningful connections.
- Deep discounts on Thrift Store items
- Generous PTO and sick time.
Join us in making a difference in the lives of animals and their people by leveraging your customer service and organizational skills. Apply today to become part of our dedicated team!
Job Type: Full-time
Pay: $16.00 – $16.50 DOE per hour
Expected hours: 32 – 40 per week
Non-Discrimination Policy: The Humane Society of Pagosa Springs does not and shall not discriminate on the basis of race, creed, color, religion, gender, age, national origin, physical or mental health, sexual orientation, or any characteristic protected by law, and is in compliance with all requirements of law and regulations with respect to the provision of all our Shelter and Thrift Store services, employment decisions, and volunteer participation.